The Centre is recognised internationally as an established and neutral forum for the peaceful resolution of disputes, through cost-effective, fair and expeditious procedures. While it has the support of the Malaysian government, the Centre is a non-profit organisation, not a branch or agency of the government.

With Malaysia having acceded to the 1958 New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards, arbitral awards made at the Centre under its Rules are enforceable in every country which is a party to the Convention.

The Rules of the Centre allow a great deal of flexibility in the conduct of proceedings of the arbitration and leave wide discretion to the parties in regard to the choice of arbitrators, conciliators and panellists, the place of dispute resolution and the applicability of the procedural rules.

Foreign lawyers are also not prohibited from appearing in dispute resolution proceedings held at the Centre. In addition, the Centre has a panel of experienced arbitrators who may preside over proceedings.