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Kindly download and complete the forms and email it to RCAKL at
dndr@rcakl.org.my.
In
preparation for filing of complaints or responses, parties are
advised to consult the
MYDRP Rules,
Supplemental Rules,
MYDRP Policy,
Schedule of Fees and the
Process Flowchart. Parties
are required to fill in the necessary forms, which are all available
for download here. The forms are laid out according to the process
flow.
All
communication between parties and Provider must be submitted in hard
copy and in electronic form to the Domain Name Case Administrators
at:
Domain Name Dispute Resolution Services
Regional Centre for Arbitration Kuala Lumpur
12 Jalan Conlay
50450 Kuala Lumpur
Tel: (603) 21420103
Fax: (603) 21424513
Email:
dndr@rcakl.org.my (domain name dispute)
Complaints
For submission of complaint:
Complaint Notifications
If the complaint satisfies the formal requirements of the Policy,
Rules and Supplemental Rules:
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To be filled by Provider |
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If the Complainant chooses a Single Panellist,
the Provider will send out the Complaint Notification
Instructions for Single Panellist to the Parties. |
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If the Complainant chooses a Three-member
Panel, the Provider will send out the Complaint Notification
Instructions for Three-member Panel to the Parties. |
Responses
For submission of response within fifteen (15) working days from the
date the Proceeding commences:
For
extension of time required for submission of Response:
Reply
For submission of reply to the response within five (5) working
days:
If
the Complainant wishes to withdraw the case:
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To be filled by Complainant |
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Please fill
Form E -
Withdrawal of Case
(Specify*Before Panel Appointment/*After Panel Appointment
and Before Panel Decision). |
Payment of Fees
If there is no dispute over the number of Panellists:
If
the Respondent opts for a Three-member Panel:
If
the Complainant fails to make any payment within five (5) working
days from the submission of Complaint:
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To be filled by Provider |
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The Complainant will receive notification on
the withdrawal of the case in this format: Form O -
Notification Withdrawal of Case. |
Appointment of Panel
If
nominated Panellist(s) accept/s or decline appointment:
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To be filled by Panellist(s) |
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Please fill
the
Declaration of
Impartiality and Independence. |
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Please fill
the
Panellist
Non-Acceptance Form
- put under the Declaration of Impartiality and
Independence. |
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To be filled by Provider |
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The Parties and Panel will receive
notification on the appointment of Single Panellist in this
format: Notification of Panellist Appointment - Single
Panellist. |
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The Parties and Panel will receive
notification on the appointment of a Three-member Panel in
this format: Notification of Panellist Appointment -
Three-member Panel. |
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The Provider will send out a notification on
the method of communication to the Parties and Panel in this
format: Method of Communication Notification - Appointment
of Panellist(s). |
Proceedings
Once the Panel is appointed:
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To be filled by Provider |
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The Panellist(s) will receive notification of
submission of documents and evidence in this format:
Transmission Case File (TCF). |
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The Provider will send out a notification on
the method of communication to the Parties and Panel in this
format: Method Notification of Comm to Pnl (TCF). |
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If
any Court action or arbitration proceedings are initiated before or
during a Proceeding in respect of the domain name(s):
If
there is a need to request for further statements from either/both
Parties, or to conduct in-person hearings:
Once
the decision is made:
Case
File
After each case is concluded:
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To be filled by Provider |
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The Provider will send out the completed Case
File to the Parties and Panel. |
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