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How is a Proceeding initiated?
The Complainant initiates a Proceeding by submitting a complaint on the Respondent's registration and/or use of a domain name to the Provider. The Complainant then pays the Provider the necessary fees, following which the Provider sends the complaint to the Respondent.
 
The Respondent in turn submits a response to the Provider. The response must specify why the Respondent should be allowed to keep the registration and use of the domain name(s). The Complainant may reply to the response, after which a Panel will be appointed to hear the Proceeding. Please see Process Flow for full details.
 
What language(s) are Proceedings conducted in?
Proceedings are conducted in either Bahasa Melayu or English. The Panel however, will accept any evidence in languages other than the above, as long as it is accompanied by a duly certified translation of the evidence in either language.

 

Can a Respondent transfer registration of the domain name to a third party during a Proceeding or other dispute resolution process?
The registration of a domain name is essentially "frozen" during the dispute resolution process. (Please refer to paragraph 17.1 of MYDRP's Policy for further details).

 

How does the Panellist system work?
The Complainant has a choice of having the Proceeding heard by either a single-member or three-member Panel. The Panel decides a Proceeding upon reviewing the documents and evidence submitted by the Parties, the Policy and the Rules as well as any other rules and principles of law applicable in Malaysia. The Panel is not bound by previous decisions of other panels. Click
here for details and a full list of KLRCA Panellists.

 

What factors guide the panellists' decisions?
The panel decides the case based on these criteria contained in the MYDRP:

 

1. whether the domain name is identical or confusingly similar to a trademark or service mark in which the complainant has rights;
2. whether the respondent has any rights or legitimate interests in the domain name (for example, the legitimate offering of goods and services under the same name);
3. whether the domain name was registered and/or is being used in bad faith.

 

Does the Response or the Complaint have to be submitted by a lawyer?
No. While the assistance of a lawyer may be helpful, there is no requirement that either the Response or Complaint be prepared or submitted by a lawyer.

 

 

 

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