With the growing importance of intellectual property in the arena of Information and Communications Technology, domain names have become important assets. Drawing on its experience in neutral and efficient arbitration and mediation, KLRCA is now offering domain name dispute resolution services. The services cover the .my country code top-level domain; other domains are handled by different organisations.

The Centre has been appointed the .my domain name dispute resolution service provider by the Malaysian Network Information Centre (MYNIC), which administers the .my domain. All domain name disputes are governed and administered in accordance with MYNIC's Domain Name Dispute Resolution Policy (MYDRP), Rules of the MYDRP and RCAKL Supplemental Rules.

Before proceeding with an application for domain name dispute resolution with the Centre, please read through the Policy and Rules section, go through the Process Flowchart, and download and fill the forms. Check this site regularly for a list of cases filed and decisions made.

FAQ
This section provides answers to general questions concerning domain name dispute resolution (DNDR).

Rules and Policy
The MYDRP Policy and Rules and the KLRCA's Supplemental Rules provide guidelines for resolution of domain name disputes between parties.

Process Flow
For an overview of the DNDR submission process, view the Process Flowchart.

Panellists
RCAKL maintains a list of panellists. Click here for their details.

Fees
Fees are incurred according to the composition of the panel and number of domain names in dispute.

Forms
Parties are required to fill in the necessary forms for filing purposes. All communication between parties and Provider must be submitted in electronic form and in hard copy to the Centre.

How to submit Forms

In electronic Form:
Kindly download and complete the forms and email it to RCAKL at dndr@rcakl.org.my.

In hard copy Form:
Send the signed original hard copy by registered post, courier or hand delivery to:

Kuala Lumpur Regional Centre for Arbitration
No. 12, Jalan Conlay,
50450 Kuala Lumpur,
Malaysia.

Cases Filed
Cases are posted online after they have been assigned a MYDRP case number. The outcomes of individual Complaints will be posted as they become available, together with the names of the Complainant and the Respondent.

Decisions
Decisions are posted online as soon as the parties to the dispute have been notified of the decision.

Announcement
Please refer to this section from time to time for updates and new information.

For more information, please contact the Case Administrator, Kuala Lumpur Regional Centre for Arbitration at dndr@rcakl.org.my (domain name dispute) or

 

Tel	:	+603-2142 0103 / +603-21420702 / +603-21420384 / 21420702 / 21420384
Fax	:	+603-2142 4513.